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| Miscellaneous
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How does the
InterWrite MeetingBoard/SchoolBoard connect to the computer?
The InterWrite MeetingBoard/SchoolBoard connects to the computer via a
serial, USB or wireless Bluetooth connection.
How does the InterWrite MeetingPad/SchoolPad connect to the
computer?
The InterWrite MeetingPad/SchoolPad connects to the computer via a
wireless Bluetooth connection. On the computer end there is a Bluetooth
PCMCIA card or a USB dongle that allows the connection with the
MeetingPad/SchoolPad.
Why are there different colored pens when you can choose the pen
color from the InterWrite software menu?
There are different colored pens for two reasons: 1) You can set the
software to auto-detect a pen change so that it will recognize the pen
you are holding. 2) In dry-erase modes, the pen color indicates how the
computer or printer recognizes that pen. In other words, if you have a
red Expo dry-erase marker in a blue electronic pen, the computer and
printer will recognize it as blue.
Why can't I print properly to my HP LaserJet printer?
You probably don't have the latest HP LaserJet drivers installed. Even
if your printer is brand new, it may not have come with the latest
drivers. Go
to Hewlett-Packard to download your printer's latest drivers.
Which printers work with the MeetingBoard Pro?
The following is a list of supported printers that have been tested
with the MeetingBoard Pro:
Canon
BJC 80 (canon BJR color commands at 180 lpi)
Canon BJC 250 (canon BJR color commands at 180 lpi)
Canon BJC 4300 (canon BJR color commands at 180 lpi)
Epson Stylus Color 440 (esc p2 commands at 180 lpi)
Epson Stylus Color 640 (esc p2 commands at 180 lpi)
Epson Stylus Color 740 (esc p2 commands at 180 lpi)
Epson
Stylus Color 777
HP Deskjet 450C Mobile
HP Deskjet 5650
HP
Deskjet 920c
HP Deskjet 990
HP DeskJet (pcl 3 commands at 150 lpi)
What is Enumeration?
Enumeration happens when a Plug-N-Play device is plugged in or is
unplugged. This signals Windows to load or unload a driver for the
corresponding device. If a driver has not been loaded or can’t be
found, Windows will ask for the driver.
How long can I
expect the MeetingPad 400/SchoolPad 400
(blue) Rechargeable Pen to operate on a charge?
Both the MeetingPad 400/SchoolPad 400 Pad and
the blue Rechargeable
Pen are reported to
provide 40 hours of wireless operation before they have to be recharged.
Always charge the pen when charging the
pad.
How long can I expect the MeetingPad 400/SchoolPad
400 Pad to operate on a charge?
Both the MeetingPad 400/SchoolPad 400 Pad and
the blue Rechargeable Pen are reported
to provide 40 hours of wireless operation before
they have to be recharged. Always charge the pen
when charging the pad.
What is the expected life of the Rechargeable
Battery Pack in the
MeetingPad 400/SchoolPad 400
Pad?
The MeetingPad 400/SchoolPad 400 Rechargeable Battery Pack has a life
expectancy of 5 years minimum. If the battery
pack needs to be replaced, please refer to
Replacing
the Rechargeable NiMH Battery Pack in the Model 400 Pads.
What are the characteristics when the batteries are going out on the
MeetingPad 300/310 or SchoolPad
300/310 (light gray) pens?
Generally, the pen quits working. The flashing green light on the pad
will stay flashing (not go to solid) when the pen is in proximity or
touching the surface of the pad. In a few cases, there could be a slight
jitter right at the end of the battery life. A good test would be to
convert it to a wired pen using the cable supplied with your pad or use
the extra batteries that come with it as well.
What is the expected life of the batteries for the MeetingPad
300/310 or
SchoolPad 300/310 (light gray) pens?
Typical operation should have the batteries in the pens lasting for
months of normal use, with greater than 200 hours available. If however,
they are carried or stored in such a way that the tip or side buttons
are depressed and get activated, they will stay on. This will result in
a faster discharge of the batteries, because they can be on 24 hours a
day. |
| Bluetooth
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Since adding Service Pack
2 to Windows XP, my Bluetooth connection does not work properly.
How can I fix the problem?
Please read Bluetooth
Connection Fix for Windows XP with Service Pack 2.
Why do I get warnings
about the lack of a digital signature when I install the TDK device
driver on my system?
Microsoft encourages hardware manufacturers to submit their drivers for
testing with Windows. If Microsoft deems a driver is acceptable, it
provides a digital signature that the manufacturer can include in his
driver. Windows checks for the digital signature in a device driver and
deals with it, based on the setting in the Control
Panel/Systems/Hardware/Driver Signing option. You have the option of
ignoring the presence or absence of a digital signature, being warned if
a digital signature is absent from the driver you are trying to install,
or blocking the installation of an unsigned driver. According to
Microsoft, the default setting is Warn. The system will warn the user
that the device driver being installed is not signed and give the user
the option of going ahead with the installation, or canceling it.
The TDK Bluetooth device drivers are not signed. In addition, they set
up a number of virtual COM ports on which the driver is installed. So,
when the Driver Signing option is set to Warn, a warning will appear for
the real COM port and for each virtual COM port the driver sets up.
You can remedy this situation either by accepting each warning and
electing to install the driver, or by going into Control
Panel/Systems/Hardware/Driver Signing and clicking on the Ignore radio
button.
What is the maximum range for InterWrite Bluetooth devices?
The maximum range for InterWrite Bluetooth devices is approximately 10
meters (32 feet).
How many Bluetooth devices can you have running at once?
The maximum number of Bluetooth MeetingPads or SchoolPads active at one
time is 7 for a single Bluetooth hub (transmitter/receiver).
Can multiple Bluetooth hubs be used on a single computer to
increase the number of devices beyond 7?
No, only one hub can be used at a time with the computer. Additional
wired (USB or Serial) devices can be added.
Is it possible to have Bluetooth and RF InterWrite devices
working at the same time?
Yes, the Bluetooth and RF devices can work together.
Can School Suite and Meeting Suite devices be used together?
Yes, School Suite and Meeting Suite devices can be used together. |
| USB
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What is the maximum
length for a USB cable?
The maximum length for a USB cable is 5 meters (197 inches). The power
transferred through a USB cable that is greater than 5 meters in length
will start to decrease, and the device may not function properly.
How fast is USB?
The maximum data transfer rate for USB 1.1 is 12Mbps (12,000,000 million
bits per second).
The maximum data transfer rate for USB 2.0 is 480Mbps (480,000,000
million bits per second).
Will my USB 1.1 tablet work with my new computer using USB 2.0?
Yes, USB 2.0 is backward compatible with USB 1.1.
Can my USB tablet be plugged into a hub?
Yes, as long as the hub uses an external power supply. We do not
recommend or support this configuration. Before requesting help from
Technical Support, please try connecting the device directly to the
computer's USB port.
How much power does the USB bus supply?
The USB bus supplies 0.5 watts minimum and 2.5 watts maximum of power
per peripheral. A total of 60 watts maximum power per USB bus.
How many USB devices can be connected at the same time on one
USB bus?
The USB specification calls out a total of 127 devices per bus. |
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